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Odoo Learning Partner
Official partner credentials across Community and Enterprise delivery.
Odoo · Project recovery
Odoo Rescue
Audit-first recovery for stalled go-lives, brittle customisations, and partner-switch situations — stabilise first, then repair or rebuild with evidence.
Credentials & trust
Proof before promises
We show the delivery record upfront: partner credentials, published case studies, and NDA-friendly engineering work you can review before sending an inquiry.
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Odoo 10–19 expertise
Community & Enterprise Editions implementations, migrations, integrations, and custom modules.
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45+ modules shipped
Custom modules across client projects, integrations, migrations, and partner work.
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6+ years software development experience
Software delivery across employment, freelance consulting, and founder-led projects.
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NDA & white-label ready
Partner-friendly delivery where client names and confidential work stay protected.
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7 published case studies
Migrations, Shopify, POS, manufacturing, logistics, and self-hosted deployments.
When delivery is stuck
Odoo projects fail quietly before they fail loudly
Missed go-lives, endless UAT loops, unexplained accounting mismatches, and a codebase nobody wants to touch are rescue signals. We specialise in audit-first recovery — stabilise operations, then decide repair versus rebuild with evidence.
Go-live keeps moving
Dates slip because critical workflows were never proven end-to-end on production-like data.
Custom code is opaque
Modules lack owners, tests, or documentation. Small changes create regressions in unrelated apps.
Users abandoned the system
Finance or warehouse teams live in spreadsheets while Odoo becomes a reporting afterthought.
Integrations are brittle
Shopify, payments, or carriers sync inconsistently; reconciliation is manual every week.
Performance collapses under load
POS, MRP, or reporting locks the database during business hours.
Partner relationship has broken down
You need a second opinion, a takeover, or a structured exit from a stalled engagement.
Rescue methodology
Assessment → audit → stabilise → recover
We do not invent a rebuild on day one. Evidence decides the path.
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Rescue assessment
Scoped discovery: business priorities, must-work workflows, access, and constraints. Output is a severity map — not a sales deck.
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Technical audit
Module inventory, inheritance risks, security rules, cron health, deployment topology, and logs for recurring errors.
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Business process review
Compare intended process to what users actually do. Many “Odoo bugs” are process–system mismatches.
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Stabilization
Stop the bleeding: restore critical posting, stock, checkout, or POS paths with controlled fixes.
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Recovery roadmap
Prioritised backlog with repair vs rebuild options, effort ranges, and dependency order.
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Execution & handover
Implement the chosen path, validate data, improve performance where needed, then transfer knowledge and optional support.
Audit depth
What we examine before recommending major spend
Technical debt, data trust, performance, and upgrade reality — reviewed against the workflows that keep the business alive.
Technical audit depth
Custom module coupling, monkey patches, missing tests, unsafe sudo usage, and upgrade blockers across your Odoo version.
Data validation
Chart of accounts integrity, open documents, stock valuation symptoms, duplicated partners/products, and migration leftovers.
Performance improvements
Identify heavy reports, N+1 patterns, missing indexes, and worker/config issues before proposing hardware spend.
Upgrade strategy
If you are stuck on an old version, we separate emergency stabilisation from a later version path so you are not forced into a risky big-bang.
Decision framework
Rebuild vs repair
Both are valid. The wrong choice is deciding emotionally before the audit.
Repair (salvage)
Prefer when core configuration is sound, customisations are localised, and data is trustworthy enough to continue.
- Targeted module rewrites instead of full replacement
- Fix integrations and security rules in place
- Lower short-term disruption for users
- Faster path back to operational stability
- Still document debt so it does not return silently
Rebuild (selective or full)
Prefer when custom code is unmaintainable, data is corrupted, or the process model was wrong from the start.
- Re-implement critical apps on a clean base
- Migrate only validated master and open documents
- Higher upfront effort, lower long-term cost
- Often paired with version upgrade
- Requires strong cutover discipline and training
Timeline
What a typical rescue sequence looks like
Exact duration depends on access and severity — the sequence stays consistent.
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Days 1–5 — Assessment
Access, stakeholder interviews, environment map, and first severity list for critical workflows.
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Week 2 — Audit pack
Technical findings, process gaps, stabilisation actions, and preliminary repair vs rebuild recommendation.
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Weeks 3+ — Stabilise
Execute emergency fixes under change control so the business can operate while the roadmap is approved.
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Following sprints — Recover
Deliver roadmap items: data cleanup, module repair/rebuild, integration hardening, and performance work.
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Close-out — Transfer
Documentation, admin training, and optional move onto Odoo Support retainers or dedicated capacity.
After the fire
Post-rescue support options
Stabilisation without a follow-on plan is how the same crisis returns in six months.
- Optional support retainer for incident coverage after stabilisation
- Dedicated developer seat for continuous backlog once the fire is out
- Upgrade project if rescue revealed version debt
- Partner white-label continuation if you are an agency taking over the client
Documentation
Knowledge that survives Slack history
Run & deploy notes
How to run, configure, and release the system after we leave the room.
Integration contracts
IDs, webhooks, and sync rules written down so retries do not become mysteries.
Decision notes
Non-obvious trade-offs captured so future changes do not re-open settled debates.
Handover package
Access checklist, open items, and contacts when you move to internal ownership or another partner.
Delivery process
A shared lifecycle across projects
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Discovery
Constraints, systems, urgency, and success criteria.
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Requirement analysis
Scope boundaries, risks, and acceptance criteria.
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Solution planning
Approach, milestones, and staging/production path.
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Development
Incremental delivery with reviewable changes.
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Code review
Correctness, security, and maintainability checks.
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Testing
Critical paths and regressions verified on staging.
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Deployment
Controlled release with rollback awareness.
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Knowledge transfer
Docs, runbooks, and admin enablement.
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Complimentary support
30-day implementation bug-fix window on our delivered work.
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Ongoing maintenance
Optional retainer for monitoring, incidents, and evolution.
Why trust this engagement
Signals that matter for this service
Relevant proof only — full credentials and portfolio remain available site-wide.
Audit-first recovery
Evidence before rebuild recommendations.
Repair vs rebuild framework
Decide with data, not blame narratives.
Partner-switch friendly
Second opinions and takeovers are normal.
Path to calm ops
Rescue feeds support or dedicated capacity.
Related case studies
View full portfolio →
Multi-company migration · Manufacturing
Shadow Group multi-company Odoo migration & manufacturing flow
Multi-company Odoo migration and business process automation for one of Dubai's leading textile trading and manufacturing groups.
Shopify–Odoo automation
Shopify–Odoo integration & product automation
Shopify storefronts connected to Odoo operations — connector sync, stock-aware merchandising, multi-website infrastructure, and custom Product Automation with logging and Manual Run.
POS & fiscal compliance
POS fiscal printer & play-center operations
Odoo for a high-footfall entertainment and arcade play-center — token management, shift reconciliation, party bookings, and C# middleware connecting browser POS to regulated fiscal printer hardware.
Related reading in the Knowledge Hub
Published guides, tools, and comparisons — no manual URL required.
Next step
After rescue, plan for calm operations
Most recoveries move into support and/or dedicated capacity so the crisis does not return.
Frequently asked questions
Do you take over from another Odoo partner?
Yes. Partner-switch and second-opinion rescues are common. We focus on evidence and operations first — not blame narratives.
Will you always recommend a full rebuild?
No. Rebuild is a last-resort when repair cost and risk exceed starting cleaner. Many rescues succeed with targeted stabilisation and module surgery.
How do you price a rescue?
Assessment/audit is usually fixed or capped. Stabilisation and recovery are estimated after findings — because opaque codebases cannot be honestly fixed-priced on day one.
Can you rescue Community and Enterprise projects?
Yes. Edition and version constraints are part of the audit, including licensing implications for Enterprise apps.
What access do you need?
Staging (preferred), repository, admin user, server or Odoo.sh access as applicable, and samples of failing business documents. Production write access is limited until triage justifies it.
What happens after the rescue?
Most clients move to support and/or dedicated capacity so improvements continue without returning to crisis mode.
Can you work on existing code or third-party projects?
Yes. We baseline access, risks, and documentation gaps first. Unstable systems may need assessment (or Odoo Rescue) before a standard retainer or dedicated seat.
How do you estimate projects?
Discovery clarifies constraints, then we propose milestones with assumptions. Opaque inherited codebases often start with a capped assessment before fixed delivery promises.
What happens after delivery?
Knowledge transfer, then a 30-day complimentary window for implementation bugs in our delivered work. Ongoing care moves to a maintenance or Odoo Support retainer if you want continuous coverage.
Can you sign an NDA?
Yes. Partner overflow and product work routinely run under NDA. White-label delivery can keep client-facing identity on your side.
After you contact us
What happens next
Clear expectations reduce buying uncertainty — no mystery black box after you hit submit.
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We review your inquiry
Within one business day we confirm understanding, ask for missing access/context, and propose the right engagement type.
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We recommend a path
Project, dedicated capacity, support retainer, or rescue assessment — matched to your constraint, not a generic package.
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You decide next
Scoped next step, commercial terms, and kickoff checklist. No hostage tooling — your repos and credentials stay yours.
Is the project stuck?
Describe go-live status, access available, and the business workflows that must recover first.
