More than a version upgrade
The business needed multi-company manufacturing and subcontracting capability — not just moving the same processes to a newer Odoo release.
← All case studiesMulti-company migration · Manufacturing
Shadow Group multi-company Odoo migration & manufacturing flow
Multi-company Odoo migration and business process automation for one of Dubai's leading textile trading and manufacturing groups.
Built for two readers: executives can scan the summary and impact cards; technical leads can continue into architecture, highlights, and workflows.
3.5+
Years partnership across Odoo 16 and Odoo 18
16→18
Major version migration
2
Active companies in Odoo
- Client
- Shadow Trading Co. L.L.C. / Shadow Group
- Location
- Dubai, UAE
- Platform
- Odoo 16 → 18
- Industry
- Textile, fashion, trading & manufacturing
- Engagement
- Odoo 16: 2+ years · Odoo 18: 1.5+ years
- Role
- Solution architect & technical lead
Technologies
OdooPythonPostgreSQLMRPAccountingInventoryBarcodePOSFedExTwilioWhatsAppOWL / JavaScript
Modules & business areas delivered
MC
Multi-company
MFG
Manufacturing
POS
Point of sale
WEB
Website
ACC
Accounting
INV
Inventory
BC
Barcode
DASH
Dashboards
WAWhatsApp
FDX
FedEx
Client profile
Shadow Group works through multiple companies and partner networks across textiles, fashion, garments, international trading, embroidery, and production. Two companies — Shadow Trading Co. L.L.C. and Shadow Fashion Trading Co. L.L.C. — are actively configured in their multi-company Odoo environment.
Shadow Trading Co. L.L.C. and Shadow Fashion Trading Co. L.L.C. operate textile, fashion, garment, trading, and production businesses across Dubai and international markets. We supported their Odoo 16 operations for 2+ years, then migrated and expanded the solution on Odoo 18 with multi-company accounting, manufacturing, inventory, subcontracting, billing, POS, and website flows.
Client name, logo, and business information are displayed with permission.
Shadow Trading Co. L.L.C.Shadow Fashion Trading Co. L.L.C.
Solutions delivered
Subcontracting & manufacturing billingOdoo 16→18 migrationMulti-company inter-company flowsPlanet Tax Free integrationOTP customer loginData migration & validationOn-demand development & support
Technology stack
OdooPythonPostgreSQLMRPAccountingInventoryBarcodePOSFedExTwilioWhatsAppOWL / JavaScript
Engagement timeline
From long-term support through migration and ongoing delivery.
2023
Odoo 16 support & on-demand development
Production support, customizations, process improvements, and development on demand.
2025
Migration planning
Version upgrade roadmap, data validation, and cutover planning.
2025
Odoo 18 migration
Live migration with POS, website, manufacturing, and accounting continuity.
2026
Ongoing enhancements & on-demand development
Continued ERP support, integrations, workflow refinements, and on-demand development.
01 · Executive summary
What a decision maker needs to know
Client · problem · solution · business value — in under two minutes.
Client: Shadow Trading Co. L.L.C. / Shadow Fashion Trading Co. L.L.C. (Shadow Group) — textile, fashion, trading, and manufacturing operations in Dubai, UAE.
Problem: they needed a multi-company Odoo environment for inter-company operations, manufacturing, subcontracting, and billing — not only a version upgrade — while keeping live POS, website, inventory, and accounting coherent.
Solution: multi-year Odoo 16 support, then migration and expansion on Odoo 18 with multi-company accounting, manufacturing/subcontracting billing, inventory alignment, POS/website continuity, FedEx and Planet Tax Free integrations, OTP login, and validated data migration.
Business value: unified multi-company operations, clearer manufacturing/subcontracting control, improved inventory visibility, and a 3.5+ year partnership with ongoing on-demand development.
02 · Business challenges
What was blocking the business
Inter-company complexity
Two active legal entities required coherent inventory, purchasing, sales, and accounting without losing operational visibility.
Live retail continuity
POS and website flows had to survive migration without breaking Dubai retail and ecommerce operations.
Subcontractor billing
Manufactured products handled by subcontractors needed billing logic that matched real production and commercial practice.
03 · Business requirements
What the solution had to support
- Support multiple legal entities in one ERP with operational visibility
- Manufacturing and subcontracting flows with subcontractor billing for manufactured products
- Inventory movement controls aligned with accounting
- POS and website continuity across the migration
- Carrier and tax-free retail integrations required by UAE retail operations
- Validated data migration with minimal disruption
- Ongoing support and on-demand development after cutover
04 · Solution delivered
How we approached delivery
We supported Shadow Group on Odoo 16 for 2+ years, then migrated and expanded to Odoo 18 — multi-company configuration, manufacturing/subcontracting billing, inventory and accounting alignment, POS/website refactors, FedEx and Planet Tax Free integrations, OTP login, validated cutover, and continued support.
Key modules & areas: POS, Website, Accounting, Inventory, MRP, Sales, Purchase, Subcontracting, CRM, Documents, Planning, Barcode, WhatsApp, Dashboards, Marketing Automation, Email & SMS Marketing, Employees
Architecture
Multi-company Odoo with two active companies, shared operational patterns, and company-aware accounting/inventory processes.
Manufacturing & subcontracting
MRP and subcontracting flows with custom billing logic for manufactured products handled by subcontractors.
Integrations
FedEx shipping and Planet Tax Free retail integrations wired into operational processes.
User experience
POS and website customizations retained through migration, including OTP-based customer login.
Upgrade strategy
Migration planning, data validation, and cutover designed to protect live trading and manufacturing.
05 · Technical architecture
How the system was structured
Multi-company Odoo environment
Two active companies configured with shared operational patterns and company-aware accounting/inventory processes.
Manufacturing & subcontracting layer
MRP and subcontracting flows with custom billing logic for manufactured products handled by subcontractors.
Retail & website channels
POS and website customizations kept in sync with inventory and customer flows after migration.
External integrations
FedEx shipping integration and Planet Tax Free retail integration wired into operational processes.
Migration & validation
Version upgrade roadmap, data validation, and cutover planning to protect live trading and manufacturing.
06 · Technical highlights
Implementation choices that mattered
Practical engineering decisions — not a technology laundry list.
Legacy refactoring across major versions
Custom POS/website and operational modules were adapted for Odoo 18 so live retail behaviour survived the upgrade path.
Subcontractor billing workflow
Billing logic for manufactured products handled by subcontractors — encoded in Odoo instead of side spreadsheets.
FedEx + Planet Tax Free APIs
Carrier and tax-free retail integrations kept fulfilment and UAE retail compliance in the same operational system.
OTP login (Twilio-backed)
Customer authentication for website access using OTP — reducing password friction for retail shoppers.
Validated data migration
Cutover planning and validation protected inventory, accounting, and channel continuity during the 16→18 move.
07 · Features delivered
What was actually implemented
Odoo 16→18 migration
Live migration with continuity across POS, website, manufacturing, and accounting.
Multi-company operations
Inter-company aware configuration for two active legal entities.
Subcontracting & manufacturing billing
Custom workflow for subcontractor billing of manufactured products.
Inventory & accounting alignment
Controls so stock movement and financial postings stay coherent.
Planet Tax Free integration
Tax-free retail flow integration required for Dubai retail operations.
FedEx integration
Carrier integration for fulfilment workflows.
OTP customer login
OTP-based customer authentication for website access.
POS enhancements
POS customizations retained and adapted through the migration.
Website customizations
Ecommerce/website adjustments aligned with post-migration operations.
Data migration & validation
Validated cutover of operational data with ongoing support afterwards.
08 · Technologies used
Stack used on this engagement
OdooPythonPostgreSQLMRPAccountingInventoryBarcodePOSFedExTwilioWhatsAppOWL / JavaScript
09 · Business impact
Value delivered
Unified multi-company ops
Two active companies operate in one ERP with shared visibility across inventory, purchasing, sales, and accounting.
Faster manufacturing control
Subcontracting and manufacturing billing workflows run inside Odoo instead of fragmented side processes.
Better inventory visibility
Stock movement controls align with accounting so operational and financial views stay coherent.
Lower migration risk
Validated 16→18 cutover preserved POS, website, manufacturing, and accounting continuity.
Long-term continuity
3.5+ years of partnership — support and on-demand development after go-live, not a one-shot upgrade.
10 · What makes this engagement unique
Upgrade strategy + legacy refactoring
This engagement is defined by multi-year partnership through a major version migration: stabilize Odoo 16 operations, refactor custom retail/manufacturing flows, then cut over to Odoo 18 with multi-company manufacturing still intact.
11 · Why this matters
Takeaway for similar programmes
Multi-company manufacturing migrations fail when treated as a technical upgrade only. Stabilize live operations, migrate with validated data, then keep evolving manufacturing, retail, and integrations under one accountable engineering team.
Why Khichdi InfoTech
What made us a fit for this engagement.
- ✓Long-term Odoo expertise
- ✓Multi-company experience
- ✓Manufacturing workflow knowledge
- ✓Migration capability
- ✓Ongoing support
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Case study FAQs
Was website performance the primary goal of this engagement?
No. This case study covers multi-company migration, manufacturing/subcontracting, and retail operations. Separate website performance work is tracked on the future portfolio register if published later.
Are client logos shown with permission?
Yes. Client name, logo, and business information are displayed with permission.
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